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Terms and Conditions

Please read this text carefully. It represents an agreement between you and www.infozdrave.com and indicates the conditions under which you may use the site as well as our obligations to you.

By purchasing any product from the online store www.infozdrave.com you agree to these Terms of Use.

1. Trader, trader’s address.

The trader is Proton 7 Ltd, with IBAN BG 89 CECB 9790 10J1 0243 00, BIC CECBBGSF. The registration address is Sofia, 40 Pop Bogomil Str. Representative office in Sofia, Studentski grad. Without VAT registration.

2. Protection of personal data. Privacy Policy.

Dear customers, in order to use the services provided by the online store www.infozdrave.com, you provide your personal data.

You provide them to us when filling in the registration form and also with the purchase of any product. The personal data are processed by Proton 7 Ltd., UIC 206831669, with main office and management address: Sofia, 40 Pop Bogomil Str, Republic of Bulgaria, represented by Veneta Pavlova Ivanova, in the capacity of administrator of personal data.

Veneta Pavlova Ivanova is also a Data Protection Officer. To contact her, please use the following contact details:

E-mail: [email protected]

Mobile phone number: +359 876 977 880

Your personal data is processed for registration and maintenance of a customer's profile in the online shop www.infozdrave.com and for processing and executing your order of commodity. For this purpose, the data will be stored until the expiry of the warranty period for purchased warranty products, and for all the rest - for up to 3 months.

We guarantee full protection of personal data. The personal information of each user will not be published anywhere and for any reason.

Third parties with access to the data:

The goods are delivered by a courier company Speedy. We provide your personal data to them so that they can deliver the purchased goods to your desired address.

We may assign to external experts to process your personal data for accounting purposes and to issue electronic invoices by ensuring their protection and lawful processing.

Your rights:

You may exercise your right to access, correct or delete your personal data, as well as your right to restrict the processing by submitting a respective application, by using the contact form.

Users of the website are solely responsible for protecting their username and password, as well as for all actions performed by them or by a third party authorized by them.

You also have the right to file a complaint with the Personal Data Protection Commission for unlawful processing of your personal data.

3. Prices of goods.

The price specified for each item is final and is for 1 item. Prices are in euro. The value of the delivery is not included in the price of the products and is determined in accordance with the courier companies' tariffs. If you are a merchant, you can take advantage of distributor prices. We will issue a simplified invoice.

Upon purchase of over €80 EUR, the shipment is at our expense.

4. Change in prices.

infozdrave.com has the right to change the prices of the products offered on the site without giving notice to users in advance. Every customer of the online store is obliged to pay the price that was current at the time of signing the contract, in accordance with these General Terms and Conditions.

5. Order.

You can order by using the “Buy” button, as well as by phone: +359 876 977 880 or by e-mail: [email protected]

Step 1 – Delivery information
When you use the “Buy” button, fill in the delivery information form. This information is required for the courier company who will deliver the goods to your address or office. You can also place an order by e-mail: [email protected], or by phone: +359 876977880.

Important: When you specify a delivery address, make sure that within the business day when the goods are to be delivered, you or another person you have authorized to take them, are present at that address.

Step 2 – When ordering by phone, you will settle the delivery method and the day of receipt. If you order via the "Buy" button or the e-mail, you will receive a confirmation letter for a received order.

6. Payment methods.

Payment is made via cash upon receipt of the goods. We put the "Review" and, if necessary, a "Test" option. You can make a bank transfer. Account:

Proton 7 Ltd.

Central Cooperative Bank

IBAN BG 89 CECB 9790 10J1 0243 00


7. Delivery of goods.

Deliveries are carried out by a courier company Speedy.

If you want a delivery with a courier company that you have specified, the shipment is done from the address of our warehouse.

Delivery takes place within 4-5 days for countries in Europe.

The delivery of the goods is at the expense of the recipient, for countries different than Bulgaria, according to the respective courier's tariffs.

Everyone who purchases goods for more than €360 EUR receives a voucher for free shopping worth €20 EUR.

8. Return of goods.

Every user has the right to return the ordered goods within 14 working days of receipt and if the product meets the following conditions:

- There is no mechanical damage;

- It has its original packaging, including all protective foil nylon and other materials used to wrap the product, as well as a flawless commercial appearance;

- It is accompanied by the attached warranty card, the accompanying documents and the accessories with which it was received.

The buyer must contact an operator at 0876977880 and report his refusal. We engage ourselves to refund the amount paid for the product within 7 working days of the date it is received back, or to replace it. The cost of transport is at the expense of the buyer.

The company provides warranty service, and for some products also outside warranty service. This is indicated in the description of the respective product.

9. Contact with us.

You can contact us for information about the products offered, the ordering and delivery terms, and to check the status of your order. You will receive the information you are interested in as long as it is in our competence, whether you contact us by e-mail or by telephone. The telephone costs you make by calling: +359 876977880 are at your expense according to your tariff plan. You can write to us using the e-mail address: [email protected].

10. Responsibilities.

By using the services offered by infozdrave.com, you agree that the use of the products offered on the site is at your own risk.

11. Website rights.

The entire content of the site is owned by Proton 7 Ltd. It is designed to help our customers make the most of the goods we offer. Any other use of the site's content, including modification, reproduction and distribution without the written permission of Proton 7 Ltd., is punishable by law. The infozdrave.com team takes care of the good customer service of the e-shop. If you have questions and recommendations regarding the use of the site, please contact us by phone: 0876977880 or write to this e-mail: [email protected]. Your opinion is important, so that we make the store even more convenient and useful!

12. Return of goods. 

A return form can be downloaded here.